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Kohler Customer Service & Support

Solve a problem, identify your product, read expert advice, and find warranty information.

Find My Current Product

KOHLER product model numbers may be found in several places. Find out where to look for yours.

Find Product # Identify my Faucet

KOHLER Design & Install Services

From inspiration to installation, KOHLER Services can help create a home that fills you with delight and comfort.

Design Services Install Services

Shipping, Delivery & Returns on KOHLER Orders

Access shipping, delivery, and return policy information for orders placed on Kohler.com.

Return Policy Shipping & Delivery

KOHLER Product Care & Warranty

Learn more about caring for your Kohler products & KOHLER product warranties.

Product Warranty Care & Cleaning

Installation Videos & FAQ

View KOHLER product installation videos & frequently asked questions.

Installation Videos Product Support

Help and Support

Can't find what you're looking for?

Chat With Us

7:00am-10:00pm CT

7 Days a Week

Call Our Team

Kohler and Sterling Customer Care Center Hours of Operation (1-800-4-KOHLER)

Monday–Friday 8:00am–5:00pm (CT)

Product Support

Need help with your purchased product? First locate your product model number.